Martindale Services

1. Software Programming Services
Martindale personnel provide customized programming service. This service is provided both at the customer's site and at Martindale headquarters, depending on the nature and extent of the job. The scope of the work will be defined by Martindale engineers and customer personnel and will be performed in logical phases. Utilizing off-the-shelf software development tools, Martindale offers services using C++, Visual Basic, Palm OS, Pocket PC, Mobile PC, factory floor, studio software, I/O Project, SQL, Sequel Server and Access. Programming services include, but are not limited to:

2. System Design
Martindale will work cooperatively with your personnel to design the most efficient solution to fit your needs. The system design will include a computer-aided design drawing of the latest version. Once the system design is completed, Martindale can, if desired, build, test, and install the system, and train your personnel on the system. Martindale personnel will be available for any system maintenance support or enhancement you may need once your system is operational.

Some examples of Martindale system designs include:
a) SCADA systems
b) Factory Automation systems
c) Process Control systems
d) Machine automation
e) Automated monitoring systems
f) Shop floor control
g) Barcode solutions
h) RFID readers and systems
i) Data Collection systems
j) PDA Synchronization
k) Mobile Applications
l) Vehicle Tracking
m) m) Test Stands
n) Conveyor Control
o) Weighing Systems
p) Raw Material Tracking
q) Access Control Systems

3. Wireless Network Design
Martindale personnel will help you achieve a reliable and accurate wireless network design. We have capability with 802.11a, b and g, GSM, CDMA and GPRS protocols. We can help you design and install a wireless network that will be manageable and meet your needs. We offer wireless site surveys, and our personnel are authorized Cisco Wireless providers. Because of our track record of stability and reliability since 1976, you can rest assured that we will be available for any system maintenance or enhancement needs you may have once your system is operational.

Some of our more common wireless network applications include:
• Handheld barcode readers
• PDA synchronization
• Radio frequency identification
• Wireless handheld computers
• Wireless PDA's
• Process automation
• Manufacturing automation
• Remote monitoring
• Vehicle tracking

4. Wireless Site Survey
Our design experts will test all areas of coverage with instruments and software, then analyze the results to determine what equipment is needed and where wireless access points should be placed to achieve the level of coverage desired. On completion of the survey, you will receive a written report summarizing the results, showing where wireless access points should be placed, and showing the areas of coverage that will result. Recommendations will be made to include quantity of access point hardware, frequency needed, and type and placement of antennas.

The survey will allow you to design your wireless network based on a qualified plan for installation. The information you receive: RF strength, interference, location, and area of coverage will be documented for use in your planning and installation.

5. Specification Definitions and Consulting
Martindale's specification service will help you describe and document either your existing system, or your new system requirements. Our personnel will come to your site to research and prepare in writing what your needs and requirements are. Whether you need an entire system or just a system enhancement, Martindale can help you specify the right equipment for your application.

6. Consulting & Installation
Martindale can provide our customers with consultation on a broad range of automation projects. Our consulting approach uses a team of experienced engineers and technical personnel to understand your project needs and prepare a solution proposal that addresses those needs. Martindale can provide many levels of solutions throughout a company's operating units.

Once we have established the desired solution blueprint, we also can provide installation and training services to deliver a complete turnkey system if desired. This may include custom software, interfaces to legacy systems, building customized control panels, integration of wireless handheld computers, automation systems integration and RFID tags. Of course, customer personnel are involved in implementation to facilitate effective knowledge transfer.

7. On-site Emergency
Our technical specialist/engineer will be dispatched to your site, usually within 8 hours of notification. Since lighting strikes and power surges can happen on weekends, we can provide weekend service. Our personnel are experienced in troubleshooting, problem identification, board and component swaps, and system reconfiguration. Our services cover both hardware and software. Martindale personnel are fully trained on Opto 22 Factory Floor software and I/O Project software, Advantech Studio software, and Intellisync Mobile Suite software.

Emergency services are provided at the rate of $150/hour plus expenses. Contracts for specific requirements are available.

8. Training Services
One of the biggest challenges when implementing a new system is preparing people for the change. Martindale can help by providing effective training to your personnel. Our in-depth experience with automation projects allows us to anticipate the needs of your personnel and deliver the training to meet those needs at your site. Martindale training personnel are certified by the various manufacturers whose products we offer. Our training process includes manuals, lecture, interactive classroom participation, and hands-on exercises. Training can be included in your solution quote, or purchased after installation as needed. The scope of the training will be defined at the beginning and will be performed in logical phases.

Answering your calls...

We take your calls Monday to Friday from 9:00am to 6:00pm at 800.447.1191 and gladly answer e-mail questions, click here to contact us by e-mail.

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